{"id":7715,"date":"2025-11-20T08:23:22","date_gmt":"2025-11-20T07:23:22","guid":{"rendered":"https:\/\/www.dopravnipodnikhk.cz\/?page_id=7715"},"modified":"2026-02-27T07:50:26","modified_gmt":"2026-02-27T06:50:26","slug":"integrovany-system-rizeni","status":"publish","type":"page","link":"https:\/\/dpmhk.cz\/cz\/o-nas\/o-spolecnosti\/integrovany-system-rizeni\/","title":{"rendered":"Integrovan\u00fd syst\u00e9m \u0159\u00edzen\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7715\" class=\"elementor elementor-7715\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0315f35 e-flex e-con-boxed e-con e-parent\" data-id=\"0315f35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c455651 elementor-widget elementor-widget-wp-widget-bcn_widget\" data-id=\"c455651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-bcn_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\" class=\"breadcrumbs\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"P\u0159ej\u00edt na Dopravn\u00ed podnik m\u011bsta Hradce Kr\u00e1lov\u00e9.\" href=\"https:\/\/dpmhk.cz\/cz\" class=\"home\" aria-current=\"page\"><span property=\"name\" class=\"sr-only\">Dom\u016f<\/span><i class=\"fa fa-home\" aria-hidden=\"rute\"><\/i><\/a><meta property=\"position\" content=\"1\"><\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5925999 e-flex e-con-boxed e-con e-parent\" data-id=\"5925999\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b2390d elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"5b2390d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Normy ISO<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec5e3b3 e-flex e-con-boxed e-con e-parent\" data-id=\"ec5e3b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fdc752 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5fdc752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hlavn\u00edm c\u00edlem spole\u010dnosti Dopravn\u00ed podnik m\u011bsta Hradce Kr\u00e1lov\u00e9, a.s. je poskytov\u00e1n\u00ed kvalitn\u00edch a spolehliv\u00fdch slu\u017eeb sv\u00fdm z\u00e1kazn\u00edk\u016fm a cestuj\u00edc\u00edm. Proto spole\u010dnost zavedla syst\u00e9m \u0159\u00edzen\u00ed jakosti podle normy\u00a0<strong>ISO 9001<\/strong>pro provozy m\u011bstsk\u00e1 hromadn\u00e1 doprava, servis autobus\u016f a trolejbus\u016f a lakov\u00e1n\u00ed vozidel. Sou\u010dasn\u011b se zaveden\u00edm syst\u00e9mu \u0159\u00edzen\u00ed kvality prob\u011bhla implementace norem\u00a0<strong>ISO 14001<\/strong>pro zv\u00fd\u0161en\u00ed ochrany \u017eivotn\u00edho prost\u0159ed\u00ed a\u00a0<strong>ISO 45001<\/strong>, kter\u00e1 zabezpe\u010duje standardy ochrany vlastn\u00edch zam\u011bstnanc\u016f, n\u00e1v\u0161t\u011bvn\u00edk\u016f a cestuj\u00edc\u00edch p\u0159ed mo\u017en\u00fdm ohro\u017een\u00edm jejich zdrav\u00ed.<\/p><p>Certifika\u010dn\u00ed audit byl proveden akreditovanou firmou CERT-ACO, s.r.o. ve dnech 27.-28.6.2006. C\u00edlem zaveden\u00e9ho\u00a0<strong>Integrovan\u00e9ho syst\u00e9mu \u0159\u00edzen\u00ed\u00a0<\/strong>je z\u00e1m\u011br spole\u010dnosti poskytovat sv\u00fdm z\u00e1kazn\u00edk\u016fm a cestuj\u00edc\u00edm slu\u017eby na vysok\u00e9 \u00farovni kvality prost\u0159ednictv\u00edm odborn\u011b \u0161kolen\u00fdch zam\u011bstnanc\u016f, kte\u0159\u00ed disponuj\u00ed po\u017eadovan\u00fdmi zku\u0161enostmi a znalostmi. Z\u00e1rove\u0148 jsou prokazateln\u011b dodr\u017eov\u00e1ny nejen z\u00e1konn\u00e9, ale i dal\u0161\u00ed p\u0159edpisy, kter\u00e9 slou\u017e\u00ed k ochran\u011b bezpe\u010dnosti zam\u011bstnanc\u016f a dal\u0161\u00edch zainteresovan\u00fdch stran a d\u00e1le k ochran\u011b \u017eivotn\u00edho prost\u0159ed\u00ed v maxim\u00e1ln\u00ed mo\u017en\u00e9 m\u00ed\u0159e. Podle v\u00fd\u0161e zm\u00edn\u011bn\u00fdch norem je dr\u017eitel certifik\u00e1t\u016f povinen ka\u017edoro\u010dn\u011b prokazovat shodu sv\u00fdch \u010dinnost\u00ed s t\u011bmito normami a nad\u00e1le cel\u00fd syst\u00e9m rozv\u00edjet a zdokonalovat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07268d0 e-flex e-con-boxed e-con e-parent\" data-id=\"07268d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b3d651 elementor-widget elementor-widget-heading\" data-id=\"7b3d651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soubory ke sta\u017een\u00ed<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42e2d0a e-flex e-con-boxed e-con e-parent\" data-id=\"42e2d0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9dc70be e-con-full e-flex e-con e-child\" data-id=\"9dc70be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdf6fd6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fdf6fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c040e8 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7c040e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2025\/11\/Strategicke_cile_2024_2027.pdf\">Strategicke cile 2024 &#8211; 2027<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-877dd86 e-con-full e-flex e-con e-child\" data-id=\"877dd86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dff6b8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7dff6b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c0f57e elementor-widget-mobile__width-initial elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0c0f57e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2025\/11\/Politika_a_cile_na_roky_2025_2027.pdf\">Politika a c\u00edle na roky 2025 &#8211; 2027<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f71e81 e-con-full e-flex e-con e-child\" data-id=\"6f71e81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd394e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"bbd394e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f544f1 elementor-widget elementor-widget-text-editor\" data-id=\"5f544f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2025\/11\/Certifikat_ISO_9001.pdf\">Certifikat ISO 9001:2015<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e814868 e-con-full e-flex e-con e-child\" data-id=\"e814868\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2226c88 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2226c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0ff76 elementor-widget elementor-widget-text-editor\" data-id=\"7f0ff76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2025\/11\/Certifikat_ISO_14001.pdf\">Certifikat ISO 14001:2015<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbe8bc3 e-con-full e-flex e-con e-child\" data-id=\"dbe8bc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0eaa7f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a0eaa7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b64c28 elementor-widget elementor-widget-text-editor\" data-id=\"3b64c28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.dpmhk.cz\/wp-content\/uploads\/2025\/11\/Certifikat_ISO_45001.pdf\">Certifikat ISO 45001:2018<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Normy ISO Hlavn\u00edm c\u00edlem spole\u010dnosti Dopravn\u00ed podnik m\u011bsta Hradce Kr\u00e1lov\u00e9, a.s. je poskytov\u00e1n\u00ed kvalitn\u00edch a spolehliv\u00fdch slu\u017eeb sv\u00fdm z\u00e1kazn\u00edk\u016fm a cestuj\u00edc\u00edm. Proto spole\u010dnost zavedla syst\u00e9m \u0159\u00edzen\u00ed jakosti podle normy\u00a0ISO 9001pro provozy m\u011bstsk\u00e1 hromadn\u00e1 doprava, servis autobus\u016f a trolejbus\u016f a lakov\u00e1n\u00ed vozidel. Sou\u010dasn\u011b se zaveden\u00edm syst\u00e9mu \u0159\u00edzen\u00ed kvality prob\u011bhla implementace norem\u00a0ISO 14001pro zv\u00fd\u0161en\u00ed ochrany \u017eivotn\u00edho prost\u0159ed\u00ed [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":5217,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7715","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Integrovan\u00fd syst\u00e9m \u0159\u00edzen\u00ed - Dopravn\u00ed podnik m\u011bsta Hradce Kr\u00e1lov\u00e9<\/title>\n<meta name=\"description\" content=\"ISO syst\u00e9m \u0159\u00edzen\u00ed DPmHK \u2013 zaji\u0161t\u011bn\u00ed kvality, bezpe\u010dnosti a ochrany \u017eivotn\u00edho prost\u0159ed\u00ed p\u0159i provozu MHD a 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