Public transport customer centres
PUBLIC TRANSPORT
29. 12. 2025
Establishments
ZC Pouchovská
The main centre in the company's headquarters building
- Pouchovská 153, 500 03 Hradec Králové
- Entrance through the reception of the "red" building
- +420 495 089 271 (during opening hours)
- info@dpmhk.cz
- Parking in front of the building
Centre services
- Paying fines and making claims
- Sale of time and piece tickets
- Top up credit in accounts (e-wallet)
- Registration of new accounts
- Sale of Chip Cards and Chip Pendants
- General information on public transport and other DPMHK services
- Dopravák magazine outlet
Opening hours
- Monday 7:00 am - 5:00 pm
- Tuesday 7:00 - 16:30
- Wednesday 7:00 - 17:00
- Thursday 7:00 - 16:30
- Friday 7:00 - 15:00
- Saturday, Sunday and public holidays closed
ZC HD terminal in the public transport hall
In the "red" hall with platforms for public transport
- Nádražní 1704/4, 500 02 Hradec Králové
- Round kiosk in the middle of the hall
- +420 498 563 002, +420 498 563 003 (during opening hours)
- thdmhd@dpmhk.cz
- Parking around THD
Centre services
- Sale of time and piece tickets
- Top up credit in accounts (e-wallet)
- Registration of new accounts
- Sale of Chip Cards and Chip Pendants
- General information on public transport and other DPMHK services
- Dopravák magazine outlet
Opening hours
- Monday 6:30 - 18:00
- Tuesday 6:30 - 18:00
- Wednesday 6:30 - 18:00
- Thursday 6:30 - 18:00
- Friday 6:30 - 18:00
- Saturday, Sunday and public holidays closed
ZC HD terminal in the long-distance transport hall
In the "blue" hall with platforms for long-distance transport
- Nádražní 1703/2, 500 02 Hradec Králové
- Round kiosk in the middle of the hall
- +420 498 563 004, +420 498 563 005 (during opening hours)
- +420 498 563 006 (sale of tickets and long-distance tickets)
- thddd@dpmhk.cz
- Parking around THD
Centre services
- Contact point IREDO
- Long-distance international tickets and seats (Mon-Fri 8:00-16:00 only)
- Sale of time and piece tickets for public transport
- Credit top-up in MHD accounts (e-wallet)
- Registration of new Client Zone accounts
- Sale of Chip Cards and MHD Chip Tags
- General information on public transport and other DPMHK services
- Dopravák magazine outlet
Opening hours
- Monday 6:30 - 18:00
- Tuesday 6:30 - 18:00
- Wednesday 6:30 - 18:00
- Thursday 6:30 - 18:00
- Friday 6:30 - 18:00
- Saturday, Sunday and public holidays closed
