Declaration of accessibility

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Declaration of accessibility

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The Hradec Králové City Transport Company, a.s. undertakes to make its website accessible in accordance with Act No. 99/2019 Coll., on accessibility of websites and mobile applications and on amending Act No. 365/2000 Coll., on public administration information systems and on amending certain other acts, as amended, which implements Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to websites on the domain https://www.dpmhk.cz.

Compliance status

These websites are partially compliant with Act No. 99/2019 Coll., due to the lack of accessible content or the exceptions listed below.

Inaccessible content

The content below is not accessible:

(a) for non-compliance with the law

  • Some PDF documents may not be fully accessible (e.g. missing document structure, alternate text for images, or inappropriate reading order).

  • Some images or graphics may not have corresponding alternative text.

  • Some forms may not have optimal keyboard usability.

  • The contrast of some text and graphic elements may not meet the required values in certain cases.

Work is ongoing to address these shortcomings.

(b) on grounds of undue burden

Some older documents published before the law came into force may only be available in a format that does not meet the full accessibility requirements. Where necessary, an accessible alternative will be provided on request.

(c) content not covered by the legislation

  • Documents published before 23 September 2018, unless they are needed for an active administrative procedure.

  • Third-party content that is not financed or developed by the Hradec Králové City Transport Company, a.s.

Preparation of this accessibility statement

This declaration was made on 16 February 2026.

A self-assessment method carried out by a public sector body has been used to develop this statement. Act No. 99/2019 Coll., as amended, the methodological instruction of the Ministry of the Interior of the Czech Republic on this Act and the standard EN 301 549 V3.2.1 (2021-03), which is based on the WCAG 2.1 standard, were used for the preparation of the declaration.

The declaration was last revised on: 16 February 2026.

Feedback and contact details

The aim of the Hradec Králové City Transport Company is to make the websites it manages accessible to all its users based on the principles of accessibility (perceptibility, operability, comprehensibility and stability). If you have any accessibility problems, questions or comments, you can use our contacts:

Hradec Králové City Transport Company, a.s.
Pouchovská 153
500 03 Hradec Králové 3
ID: 25267213
DIC: CZ25267213

tel..: +420 495 089 111
e-mail: info@dpmhk.cz

Enforcement procedures

If you have not received a response or if the response provided is inadequate or unsatisfactory in relation to your request or notification regarding the accessibility of the website or web application, please contact the relevant law enforcement authority:

Digital and Information Agency
Na Vápence 915/14
130 00 Prague 3

E-mail: pristupnost@dia.gov.cz